Hiscall Cloud Services

Cloud services are no longer
the future: they are the present!

The same benefits and features as the nationwide voice providers with one huge difference ... Hiscall's local service and support!

Our pricing structure avoids surprise fees and makes a move to cloud communications simple and easy.

IDEAL FOR LOBBIES, BREAK
ROOMS, AND HOTEL ROOMS

Essential Monthly

BASIC FEATURES

  • Unlimited calling within the US
  • Call transfer
  • Intercom calling
  • Music-on-hold
  • Three-way conference call
  • Includes (1) did
IDEAL FOR BACK OFFICE
STAFF AND WORK TEAMS

UC Monthly

INCLUDES ESSENTIAL +

  • Auto attendant
  • Busy lamp field
  • Call forwarding
  • Call park
  • Call waiting
  • Do not disturb
  • Simultaneous ring
  • Voicemail
IDEAL FOR SALES, SALES
SUPPORT, AND MARKETING

Advanced Monthly

INCLUDES UC MONTHLY +

  • Mobile client & softphone
  • Web-based interface
  • Im | presence
  • Barge-in
  • Call recording
  • Directed call pickup
  • Group paging
  • Sequential ring
  • Station monitoring
  • Voicemail to email
IDEAL FOR MANAGEMENT
AND CALL CENTERS

Premium UC

INCLUDES ADVANCED UC +

  • Video conferencing
  • Audio conferencing
  • Voicemail transcription
  • Outlook integration
  • Advanced IVR options
  • Call queues
  • Call reporting
  • Customized call routing

Need a local area code? We have access to in-demand area codes and prefixes. Hiscall can assist you with # assignments, porting, and releasing you from your current contract if you are unsatisfied.

Hiscall has developed Hiscall Cloud Services to offer for customers who want to move their communications to the cloud. Hiscall Cloud Services gives your business the flexibility of the having today’s unified communication technology without the upfront costs.

Rather than purchase and maintain a premise-based system, Hiscall Cloud Services allows access and use of the system’s features and services through a per-user basis, monthly subscription service.

Hiscall Cloud Services include:

  • Unified Communication Solutions Designed to Fit Your Needs & Budget
  • Flexible Features that are Easy to Operate
  • Unprecedented Performance Guarantee
  • Resiliency – Redundancy – Reliability
  • Point-to-Point Video Calling
  • Only Pay for Features That You Need
  • Call Monitoring
  • Unlimited Inbound and Outbound Minutes (US Only) with SIP Trunks
  • Voicemail with Unified Messaging
  • Conferencing
  • Continuous Software Updates

Fits your needs and your budget

Give your business the flexibility of having today’s unified communication technology without the upfront costs. Hiscall Cloud Services allows use of the systems through per-user basis, monthly subscription service.

Resiliency – Redundancy – Reliability

Hiscall Cloud Services is built in multiple data centers with multiple carriers providing resiliency. This build allows us to scale with demand, meaning we are ready to handle any spikes and shifts in usage patterns.

User-Friendly Feature Set

With phones and features that come with easy to use interfaces, all designed to improve the overall user experience while remaining intuitive-with no extensive training needed.

Continuous Software Updates

Experience the latest technology advances with your phone system, without the hassle. Automatically receive updates to keep your system running at its top efficient level.

Priority Dispatch Services

Know that you will be awarded with exceptional service should an issue arrive. You will experience a level of comfort from partnering with a knowledgeable, one-stop resource.

Unprecedented Performance Guarantee

Our service agreement comes with a performance guarantee. If you are not completely satisfied with the quality of Hiscall Cloud Services at any time during the agreement, Hiscall will replace with a premise-based system. No-risk agreement!

FAQs

Is my business too small / too large for cloud?

Small businesses are starting to realize the benefits of cloud. As a replacement for old infrastructure or making large purchases as the business grows, cloud services allow scalability and convenience at a lower operating cost. Small businesses enjoy feature-rich systems, allowing them more with less cost and less maintenance.

Large enterprises grow deploying systems on a scalable platform that is available when needed. In addition, with minimal to no hardware costs, the move to Hiscall Cloud Services is economical. And with the maintenance aspects taken care of by Hiscall, your IT team will focus on improving the business instead of maintaining it.

My business has already purchased an on-premise solution.

Even if your business has already invested in an on-premise solution, a hybrid deployment can be leveraged to get the benefits of a cloud solution without completely dismantling your current system. Hiscall Cloud Services will allow you to build the perfect technology platform for your business – based on your needs.

Contact Hiscall, Inc. today to learn more about cloud-based solutions for your business. Give us a call at (866) 740-7771.

Audio & Web Conferencing

Call & Screen Recording

Call Reporting & Analytics

Contact Center Solutions

Fax
Server

Headsets / Accessories

Hiscall Cloud Services

Hiscall Voice Connect

Hiscall Voice Standby

Interactive Voice Response

Message-
On-Hold

Premise-Based Phone Systems

Session Border Controllers

Unified Communications

VM → Email
Speech → Text